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Supervisory Mission Support Specialist
SWEET GRASS MT 59484
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89763413

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s and Border Protection

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Summary

  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
       
  1 Views, 0 Applications  
 
Supervisory Mission Support Specialist
* Duties
Help
## Duties
### Summary
**Who May Apply (Eligibilities):**
* Current federal employees with competitive status who work for U.S. Customs & Border Protection.
* View **common definitions** of terms in this announcement.
Applicants will only be considered for the Eligibilities for which they claim (and provide supporting documentation) based on the responses provided in the job questionnaire:
**Organizational Location:** This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Seattle Field Office in Sweetgrass, MT; Pembina, ND; Blaine, WA; or Seattle, WA. Location of the position will be determined at the time of selection.
**GS Salary:** Visit **this link** to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Learn more about this agency
### Responsibilities
This position will allow you to use your expertise in administrative oversight and assistance to provide substantive support to CBP upper management. This position starts at a salary of $87,252 (GS-13, Step 1) to $113,428 (GS-13, Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by assisting with critical mission support functions.
Your job will include:
* Supervising a group of administrative employees who are responsible for assessing the productivity, effectiveness, and efficiency of program operations.
* Identifying ways to improve the efficiency and effectiveness of administrative services.
* Planning the work to be accomplished by your subordinates, set and adjust short-term priorities, prepare schedules for completion of the work; assign work to subordinates based on priorities.
* Evaluating work performance of subordinates; give advice, counsel or instruction to employees on both work and administrative matters.
* Interviewing candidates for positions; recommend appointment, promotion or reassignment to such positions.
* Hearing and resolving complaints from employees and effect minor disciplinary measures.
### Travel Required
Occasional travel - You may be expected to travel for this position.
##### Supervisory status
Yes
##### Promotion Potential
13
* #### Job family (Series)
0301 Miscellaneous Administration And Program
* Requirements
Help
## Requirements
### Conditions of Employment
* You must be a U.S. Citizen to apply for this position
* Males born after 12/31/1959 must be registered with Selective Service
* You may be required to pass a background investigation and/or polygraph
* You may be required to pass initial and random drug testing
### Qualifications
**GS-13:** You qualify at the GS-13 level if you possess one year of specialized experience that equipped you with the skills needed to perform the job duties. Examples include applying and modifying, if necessary, established practices to specific administrative problems, including how to treat unusual circumstances or situations; conducting independent evaluations of administrative functions; preparing study findings, recommendations, and reports; providing advice on a variety of administrative and management programs and procedures; making agreements and commitments at meetings and during telephone discussions; and performing liaison functions with other organizations, including effectively presenting the organization's needs and establishing harmonious working relations with counterparts.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must:
* Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
* Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 05/25/2018.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
**Background Investigation:** U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link.
**Probationary Period:** Current and former federal employees may be required to serve or complete a probationary period.
**Agency Career Transition Assistance Program (CTAP) Eligibles:** If you have never worked for the Federal Government, you are not CTAP eligible. Information about CTAP eligibility can be found **here**. To be considered well qualified under CTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher. In addition, you must submit the supporting documents listed in the "Required Documents" section of this announcement.
### Education
This job does not have an education qualification requirement.
### Additional information
This position is not covered by the bargaining unit.
CBP uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about **E-Verify** including your rights and responsibilities.
Every individual receives a fair opportunity throughout the federal recruitment and hiring process. Learn more **here**.
Please view the video **"Protecting America 24/7"** to learn more about CBP's Office of Field Operations.
Follow U.S. Customs and Border Protection on Twitter @CustomsBorder
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### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an online self-assessment questionnaire based on the competencies and/or knowledge, skills, and abilities listed below. You will receive a score ranging from 70-100 based on your responses. Your entire application package will then be reviewed. The final determination will be based on all the information provided in your application package.
If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire, see
***Knowledge, Skills, Abilities and Other Characteristics (KSAOs):***
Candidates who meet the minimum qualification requirements are required to possess certain Knowledge, Skills, Abilities, or Other Characteristics (KSAOs) to successfully perform the functions of this position. Candidates will be asked to demonstrate their attainment of these KSAOs in an online job questionnaire. The KSAOs are:
Knowledge of administrative programs, policies, practices, and methods.
Ability to oversee the planning and organizing of the work needed to be accomplished by subordinates; i.e., setting priorities and preparing schedules for work.
Skill in establishing and carrying out specific action plans for accomplishing short term goals and objectives.
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### Background checks and security clearance
##### Security clearance
Not Applicable
* Required Documents
Help
## Required Documents
* **Your resume:** A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. Your resume must be in English and must include your job titles and a detailed description of your duties and the dates you performed them (MM/DD/YY), as well as your hours per week for each position listed. Your resume should also contain your full name, address, phone number, email address, and salary. NOTE: Resumes stored on USAJOBS will not automatically carry over to this announcement. You must upload your resume and any other applicable supporting documentation.
* **Your responses to the job questionnaire:**
* **Are you a current or former federal employee?**ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND a SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are not required to submit SF-50s, but are highly encouraged to do so, especially if you are using federal experience outside of CBP as your highest full performance level or for meeting this position's time-in-grade requirement.
* **Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)?** You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a current (or last) performance rating of record of at least fully successful or equivalent; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
* **Veterans' preference points are not applicable to Merit Promotion announcements****.**
* **Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee?**Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
* Position title
* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)
* Agency
* Beginning and ending dates of appointment
* Benefits
Help
## Benefits
Review our benefits
* How to Apply
Help
## How to Apply
Please upload your resume under "Resume" and any other applicable supporting documents mentioned above under "Other" documents. "Other" documents may not be applicable for each applicant, but should be utilized if you are submitting a SF-50 for proof of federal service, veterans documents for eligibility, transcripts for qualifications, etc.
You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. Consideration will be given to performance appraisals and incentive awards as an indication of quality prior experience, no points will be assigned.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information visit **this link**. **Disabled veteran leave** will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
To begin your online application, click **"Apply Online"** to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the "Required Documents" section below for additional information. All application materials, including transcripts, must be in English.
If you are unable to apply online or need to submit a document you do not have in electronic form, visit **this link** for more information regarding an Alternate Application process.
**Applications and supporting documentation will not be accepted by mail or email.** The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. **You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 05/25/2018.
It is your responsibility to verify that any information entered or uploaded is received and is accurate.** Human Resources will not modify or change any part of your application. If a document is not legible, you will not be able to view it in your application and you must again upload it by the closing date.
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### Agency contact information
### CBP Hiring Center
##### Phone
952-857-2932
##### Email
cbphiring-applicantinquiry@cbp.dhs.gov
##### Address
Office of Field Operations
CBP Hiring Center
5600 American Boulevard
Bloomington, MN
US
Learn more about this agency
### Next steps
The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool.
Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. You will be notified by email after each of these steps has been completed. Stay informed of changes to your application status by signing up for automatic email alerts with your USAJOBS account. If you are referred, you will receive a final notification of the disposition of the announcement. We expect to make a tentative job offer within 60 days after the close of the announcement. If you are selected, we may conduct a suitability/security background investigation.
Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.
If you receive a conditional offer of employment for this position, you will be required to complete an **Optional Form 306** (Declaration for Federal Employment), and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.
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* Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
* Equal Employment Opportunity (EEO) for federal employees & job applicants
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### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
* An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
* An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
* An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
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#### Legal and regulatory guidance
* Financial suitability
* Social security number request
* Privacy Act
* Signature and false statements
* Selective Service
* New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/499217100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
*Open & closing dates:* 05/14/2018 to 05/25/2018
*Salary:* $87,252 to $113,428 per year Salary reflects the Rest of U.S. scale and will be adjusted to meet the locality pay of the duty location upon selection.
*Pay scale & grade:* GS 13
*Work schedule:* Full-Time
*Appointment type:* Permanent

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